Return and Cancellation Policy

1. Returns/Exchanges Due to Customer Convenience

Once an order is confirmed, we do not accept returns, exchanges, or cancellations due to customer convenience.

2. Returns/Exchanges Due to Defective Products or Incorrect Delivery

In the case of defective products or incorrect delivery, please contact us via the Contact Us page within 10 days of product arrival and return the product to the return address provided.

The shipping costs for returns or exchanges will be borne by our association.

3. Refunds

For returns due to defective products or incorrect delivery, we will refund the product price and any shipping fees you incurred.